Privacy Policy

Aro Recruitment is a trading name of VH & FAM LTD. We are a recruitment agency connecting employers with candidates across the hospitality and retail sectors in London.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at [email protected] or call 020 3918 0720.

We may collect and process the following personal data:

**From job seekers:**

• ·Full name, email address, phone number, and location
• ·CV / résumé and cover letter
• ·Employment history, skills, and availability
• ·Any other information you voluntarily provide in your application

**From employers:**

• ·Business name and contact details
• ·Name and role of the person making an enquiry
• ·Staffing requirements and preferences

**From website visitors:**

• ·Usage data collected via cookies and analytics tools (see Section 7)

We use the personal data we collect for the following purposes:

• ·To process job applications and match candidates with suitable roles
• ·To respond to enquiries from employers and job seekers
• ·To communicate with you about opportunities, placements, and our services
• ·To fulfil our contractual and legal obligations
• ·To improve our website and services

We will not use your data for any purpose incompatible with the reason it was collected.

We process your personal data on the following legal bases under UK GDPR:

• ·Contract:: Processing is necessary to take steps at your request prior to entering into a contract, or to perform a contract with you.
• ·Legitimate interests:: We have a legitimate interest in operating our recruitment business and matching candidates with employers.
• ·Consent:: Where you have given us explicit consent to process your data for a specific purpose.
• ·Legal obligation:: Where we are required to process data to comply with a legal obligation.

We do not sell your personal data. We may share your information in the following circumstances:

• ·With employers:: Candidate information (CV, skills, availability) may be shared with prospective employers as part of the recruitment process, with your knowledge.
• ·With service providers:: We may share data with trusted third-party providers who assist us in operating our website and business, subject to confidentiality agreements.
• ·Legal requirements:: We may disclose your data where required by law or to protect our legal rights.

We will never share your data with third parties for marketing purposes without your explicit consent.

We retain personal data only for as long as necessary for the purposes for which it was collected:

• ·Job seeker applications:: We retain application data for up to 12 months from the date of submission. After this period, data is securely deleted unless you have been placed or have given consent for longer retention.
• ·Employer enquiries:: Contact and enquiry data is retained for up to 24 months.
• ·Website usage data:: Retained in accordance with our analytics provider's data retention settings.

You may request deletion of your data at any time (see Section 8).

Our website uses cookies to improve your browsing experience and to understand how visitors use our site. Cookies are small text files stored on your device.

We use the following types of cookies:

• ·Essential cookies:: Required for the website to function correctly.
• ·Analytics cookies:: Help us understand how visitors interact with our site (e.g. pages visited, time spent). We use this data in aggregate and anonymised form only.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Under UK GDPR, you have the following rights regarding your personal data:

• ·Right of access:: You can request a copy of the personal data we hold about you.
• ·Right to rectification:: You can ask us to correct inaccurate or incomplete data.
• ·Right to erasure:: You can request that we delete your personal data, subject to certain conditions.
• ·Right to restrict processing:: You can ask us to limit how we use your data.
• ·Right to data portability:: You can request your data in a structured, machine-readable format.
• ·Right to object:: You can object to processing based on legitimate interests.
• ·Right to withdraw consent:: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.

However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised effective date.

We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Aro Recruitment (VH & FAM LTD) Email: [email protected] Phone: 020 3918 0720